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​NEXTGEN EXPERTS privacy policy 

Updated as of 08/19/2025

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At NEXTGEN EXPERTS, headquartered in Orange County, California, we are dedicated to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our services or website.

By using our website or services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, email address, phone number, mailing address, company/organization details, and other identifiers.

  • Usage Data: IP address, browser type, operating system, device information, referring/exit pages, and your activity on our website.

  • Cookies & Tracking Technologies: To improve functionality, user experience, and analytics. You can adjust your cookie preferences in your browser settings.

  • Sensitive Personal Information (where applicable): login credentials, financial information (if provided for billing), or geolocation data.​​​​

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2. How We Use Your Information

We may use your information to:

  • Provide, operate, and maintain our IT services and support.

  • Improve and personalize our website, services, and communications.

  • Send service updates, security alerts, and promotional communications (where consent is provided).

  • Comply with legal, regulatory, or contractual obligations.

  • Protect against unauthorized access, fraud, and other unlawful activity.

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3. Sharing and Disclosure of Information

We do not sell your personal information. We may share information only with:

  • Service Providers: Trusted vendors who support operations such as hosting, security, communications, or analytics.

  • Legal & Regulatory Authorities: When required to comply with laws, legal processes, or enforceable requests.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner under the same privacy commitments.​​​

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4. Data Security

We implement industry-standard technical and organizational measures to safeguard personal information. However, no online transmission or storage system can be guaranteed 100% secure.

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5. Your Rights and Choices

You may:

  • Access, correct, or update your personal information.

  • Request deletion of your data (subject to legal/contractual obligations).

  • Withdraw consent to processing (where applicable).

  • Opt out of promotional communications at any time.

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6. California Consumer Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

  • Right to Know: Request information about categories and specific pieces of personal data collected, used, disclosed, or shared.

  • Right to Delete: Request deletion of personal information we maintain, with certain legal exceptions.

  • Right to Correct: Request correction of inaccurate information.

  • Right to Opt-Out of Sale/Sharing: You may direct us not to sell or share your personal data. While we do not sell your information, this right still applies if practices change.

  • Right to Limit Use of Sensitive Personal Information: You may request that we restrict the use of sensitive data to what is necessary to provide services.

  • Right to Non-Discrimination: We will not deny services, charge different rates, or provide different service levels if you exercise your privacy rights.

To exercise these rights, you may:

We may verify your identity before processing requests, as required by law. You may also designate an authorized agent to act on your behalf.

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7. “Do Not Sell or Share My Personal Information”

California residents may opt out of the sale or sharing of personal information. While we do not currently sell or share your personal data, we provide this option in compliance with CCPA/CPRA.

You can submit your request through:

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8. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child under 13, we will delete it promptly.​​​

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9. Third-Party Links

Our website may link to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be posted on our website and, when appropriate, communicated directly to you.

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11. Contact Us

If you have questions, concerns, or would like to exercise your privacy rights, please contact us:
Email: info@nextgenexperts.com
Phone: (949) 870 9008

CONTACT US

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